Refund policy

Return and refund policy

Every Censored Goods piece is printed to order just for you. No overstock, no wasted loot, just a little kinder to the universe. That also means no returns or exchanges, so choose your gear wisely. Your order sets sail into production fast and can't be cancelled or changed once it's placed. Double-check your size against our size charts and your details before you check out.

Damaged, defective or misprinted

Contact us within 2 business days of delivery with your order number and a clear photo or video that shows the problem. The item must be unworn and unwashed, with its tags still attached. Replacements will be sent upon approval.

Marked delivered but not received

Check with neighbours and your building's mail area first, then contact us within 7 days of the delivery date. We can't replace packages that tracking shows were delivered to the address given at checkout.

Replacements

If  a product type is no longer available, we'll send a suitable replacement of our choosing. We review all claims within 2 business days.

Good to know

Delivery times for each product are in our Shipping policy, and the full rules of the ship are in our Terms of service.

Questions?

Reach the crew through our contact page.